The settlement service sector across the country is undergoing major changes and facing several challenges as a result. Unlike Ontario and the Atlantic region, both B.C. and Manitoba used to have provincial control of their settlement services. For these provinces, the largest issue has been getting used to federal control.

Settlement in the west coast metropolitan city of Vancouver – one of Canada’s top destinations for migrants with 45 per cent of its population being foreign-born – is no exception. When the federal government decided to strip control of settlement services from B.C. effective April 1, 2014, the biggest casualty was the freedom agencies had to serve a large array of newcomers.

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